City of Industry, CA Hot Topic needs a benefits manager

[Donna Ricci]

Hot Topic-Benefits Manager

Manager, benefits



HUMAN RESOURCES

Title


Department









OVERVIEW

The Manager Benefits is responsible for the plan design recommendations, implementation, administration, legal compliance and communication of employee benefit policies, programs, and procedures. The position will oversee a benefits team of two members and reports to the Director Compensation and Benefits.




ACCOUNTABILITIES


· Oversees the Benefits Team for the implementation and communication of new and/or revised benefits plans and programs, and the ongoing administration of all plans including medical, dental, vision, life, disability, 401(k), ESPP, EAP.

· Provides excellent customer services to all employees with benefits questions and needs.

· Ensures full compliance with all applicable rules and regulations, including but not limited to ERISA, COBRA, HIPAA, retirement, leave laws, etc.

· Analyzes market trends/internal benefits needs and recommends changes to benefits plans and the design.

· Leads the annual benefits renewal and partners with Finance in the budget projection and tracking.

· Plans and manages the annual open enrollment process, and ensures effective communication and marketing to employees regarding benefits changes and enhancements.

· Develops and implements programs to promote employee health and wellness.

· Acts as a liaison between the Company and third party benefit administrators and ensure the TPA meets and exceeds the performance standards.

· Coordinates with the plan administrators, Finance department and outside auditors for the annual test, reporting and audit of the health and welfare plans and the 401(k) plan.

· Provides guidance and training of other HR members, field and store management in connection with the benefits plans.

· Develops and updates related policies, procedures and communication materials

· Continues to streamlines all the benefits administration processes to improve their effectiveness and efficiencies. Partners with IT on enhancing the online enrollment tools.

· Studies changes in legislation and ensures compliance with federal, state and local benefit laws and regulations that apply to the benefits plans and programs

· Administers, approves and manages leave of absences, including appropriate written correspondence and required documentation. Partners and trains management on leave policies and procedures to ensure consistent practices across the Company.

· Other projects and tasks as assigned.



REQUIREMENTS
Experience & Education

· Minimum of 5 years benefits experience, including plan design and plan administration.

· 2-3 years of supervisory/management experience is required.

· Bachelor’s degree is preferred, and CBP is a plus.

· Experience working in a rapid-growth retail environment with multi sites in multi states is preferred.

· Experience and knowledge of HR system/applications for the benefits administration is required.



Competencies & Skills

· In-depth knowledge of health and welfare benefits programs and the applicable state and federal rules and regulations.

· Demonstrated excellent customer services skills.

· Demonstrated sound judgment and critical thinking skills.

· Demonstrated ability to effectively prioritize, multi-task and manage to accomplish objectives within tight deadlines.

· Organized and attention to details is critical for the position.

· Ability to interface effectively with all levels of internal and external contacts.

· Excellent communication skills, both written and verbal required.

· Ability to effectively present information and respond to questions from individual or group of people.

· Demonstrated ability to analyze and interpret data, trends, and other relevant information.

· Demonstrated ability to work within a team environment – build and maintain positive relationships internally and externally.

· Recognized by peers as collaborative, knowledgeable and resourceful.

· Proficiency in Microsoft office applications (Excel, Word, Access, PowerPoint).



Physical Requirements (with or without reasonable accommodation)

· Able to work on a PC for extended hours.

· Able to move boxes and materials up to 30 pounds.

· Able to remain calm and focused under pressure

jobsthatrock@hottopic.com