Fullerton, CA Demonia/ Pleaser shoes needs customer service

[Donna Ricci]

Customer Service Representative

Looking for experienced Customer Service Representative to join our customer service team in support of our goal of providing superior customer service to our customers. The successful candidate will work with our current customer service and sales staff to build upon our current customer base. Based on background and experience position could lead to management position.

Essential duties and responsibilities

• Answering incoming calls for order processing and questions.
• Partnering will sales department to maintain and grow current account base.
• Taking orders and following up on any backorders.
• Order processing and follow through.
• Working with various departments within the company.
• Securing best shipping methods and price for customers.
• Maintain current customer files.

Requirements

• AA degree preferred.
• Minimum of 2 years customer service experience preferred.
• Experience in fashion industry a plus.
• Excellent communications skill both written and verbal.
• Bilingual in Spanish a plus.
• Ten key by touch.
• Basic computer skills necessary.
• Salary/bonus is commensurate on experience.


Interested candidates should email their resumes with salary history to Bill Bonorris at Bill@pleaserusa.com